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You can reach Eagle International/Beadwholesaler.com customer service by calling 1-407-370-2929 from 10am to 5pm (Eastern Standard Time) Monday thru Friday except national holidays. You may also contact customer service by emailing to customerservice@beadwholesaler.com. You may checkout the FAQ for frequently asked questions 24/7. You may also click other information categories as relevant to your questions.